Shipping policy
This policy is applicable to domestic (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
If the order is more than $150, the company will charge $12.99. Otherwise, the company will charge $8.49.
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY
- In general, shipments are in transit for 3 – 4 days (Monday to Friday).
- Order cut-off time will be 05:00 PM Eastern Standard Time (New York)
- Order handling time is 1 - 2 business days (Monday to Friday).
C. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at foreverfbobiz@gmail.com.
D. CANCELLATIONS
If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. Please refer to our refund policy if an order has already been dispatched.
E. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.